Boiler repair visit
Minimum charge including attendance, diagnosis, travel within 25 miles of South Molton, and up to 60 minutes at the property. Parts, materials and further work are quoted separately.

Barnstaple, North Devon
I'm George Lane, a Gas Safe registered engineer working across Barnstaple and North Devon. If your boiler's packed up — a fault code on the display, pressure gone overnight, or it's just sat there col
I'm George Lane, a Gas Safe registered engineer working across Barnstaple and North Devon. If your boiler's packed up — a fault code on the display, pressure gone overnight, or it's just sat there cold on the morning you needed it most — give me a ring and I'll tell you the earliest I can get to you. I quote the job and I do the work myself. Nobody else turns up in my place.
Barnstaple is where I work most, and I'm in EX31 and EX32 most weeks, coming across from my base near South Molton. What I can offer you depends on where I already am that day, so I'll give you an honest arrival window rather than a vague promise. The Victorian terraces off Boutport Street, the newer estates at Roundswell and Whiddon Valley, the flats above the town centre shops — I know the property mix here, and the boiler problems that tend to come with each.
I moved down from Kent, where I ran my own heating business for two and a half decades. Same skills, same standards, just closer to home now. If you want a straight answer about what's wrong and what it'll cost, call me.
Legally required for all gas work. Reg: 515374. Verify at gassaferegister.co.uk.
All major brands: Worcester Bosch, Vaillant, Baxi, Ideal, Glow-worm, Potterton.
Fixed price after diagnosis before any work starts. No hidden fees.
Serving Barnstaple and surrounding areas from South Molton.
All prices include VAT. Travel within 25 miles of South Molton is included. Beyond that area, a £30 travel charge applies and is confirmed before booking.
Minimum charge including attendance, diagnosis, travel within 25 miles of South Molton, and up to 60 minutes at the property. Parts, materials and further work are quoted separately.
Tell me the make and model if you can find it (it's on the front panel), any fault code showing, and what it's actually doing. That's usually enough for me to give you a rough idea over the phone, and to bring the right parts with me.
I turn up with diagnostic kit and a decent stock of common parts. I find the fault, explain it in plain English, and give you a fixed price. Nothing happens until you've said yes.
If the repair makes sense, I'll do it. If the boiler's old, the fault is expensive and a new one would pay for itself in a couple of years, I'll tell you that instead. I don't take money for repairs that aren't worth doing.
When the work's done I run the boiler through its full cycle, heating and hot water, and check nothing's still sitting in the fault log. I don't leave until I'm happy it's right.
Most Barnstaple calls fall into a handful of categories. Some are five-minute fixes, some need a part ordering. Either way, you'll know what I'm looking at and what it costs before I pick up a spanner.
Boiler losing pressure (fault codes: Worcester F22, Vaillant F22, Ideal F1, Baxi E119) Pressure drops are probably my most common call. Sometimes it's a waterlogged expansion vessel that just needs re-pressurising, which is a nice easy one. Other times there's a slow leak hiding somewhere — usually a radiator valve, or the pressure relief valve (PRV) under the boiler. I'd rather find the cause than keep topping it up and hoping it sorts itself out.
Ignition faults (Worcester F28/EA 227, Vaillant F28, Baxi E133, Ideal F1) When a boiler won't light, it's usually the spark igniter, the flame sensor or the gas valve. Sometimes it's nothing more exciting than a dirty spark electrode. On older boilers it can be the PCB (printed circuit board) failing to send the ignition signal at all. If that's what it is, I'll confirm it properly before I order a board for your Worcester Bosch Greenstar or Vaillant ecoTEC.
No heating or no hot water If you've got hot water but no heating, or the other way round, the diverter valve is usually the culprit. It decides which circuit gets the hot water off the heat exchanger, and when it sticks or fails one side goes without. It's a standard repair on most combis and normally done in one visit.
Boiler cutting out on demand Flue fan faults and thermistor failures — that's the NTC sensor watching your flow and return temperatures — make boilers lock out mid-cycle. You'll usually see a fault code. I carry test gear so I can confirm the diagnosis before anyone spends money on parts.
Noisy boiler, kettling or banging Kettling normally means limescale or sludge sitting on the heat exchanger. Leave it long enough and it restricts flow, and eventually the heat exchanger cracks. A system flush and chemical inhibitor to BS 7593 sorts most cases. Catching it early is a great deal cheaper than a new heat exchanger.
Pump failure and circulation problems If the circulating pump seizes — common on older systems that haven't been serviced much — the boiler fires happily but no heat reaches the radiators. Replacing the pump is routine work.
Pressure relief valve dripping continuously A PRV dripping non-stop means either the system's overpressured, which needs looking into, or the valve itself has given up. I won't just swap the valve without finding out why it was dripping in the first place.
I work on every make of gas boiler fitted round here. These are the ones I see most in Barnstaple:
Worcester Bosch Greenstar. Probably the most common premium boiler in North Devon. The Greenstar range (8000, 4000, CDi) is well built, but it has its weak spots: diverter valve seals, the PCB, and the expansion vessel. Parts are easy to get and I know these boilers inside out.
Vaillant ecoTEC. Installers loved these through the 2000s and 2010s. The ecoTEC Plus and ecoTEC Pro are tough units, though the F75 fault (pressure sensor or pump) is almost a rite of passage on older ones. Easy to diagnose, usually a simple repair.
Baxi 800 and Duo-tec: a common mid-range boiler, especially in social housing and rentals. The E133 ignition fault is what I get called out for most on these.
Ideal Logic and Vogue. Ideal build a reliable boiler, but the Logic range has a known weakness in the thermistor and the gas valve on older models. The F1 ignition fault comes up again and again.
Glow-worm Betacom and Flexicom: more often in older Barnstaple housing, particularly places that haven't had a boiler change in 15+ years. Parts availability is hit and miss, so I'll always check before I commit to a repair.
Potterton Performa and Profile. These went in everywhere in the 1990s and early 2000s. Good boilers in their day, but some parts are hard to find now. I'll give you an honest assessment rather than string you along.
I also work on Alpha, Ariston, Ferroli and Main. If you're not sure what you've got, take a photo of the data plate on the front panel and send it over. That'll tell me everything I need.
EX31 covers central Barnstaple, Pilton, Sticklepath and Newport, and stretches out to Bickington and Ashford. EX32 takes in Bishops Tawton, Landkey and Swimbridge to the south and east.
Round the town centre — Boutport Street, North Walk, Newport Road, Rock Park — the housing is mostly Victorian and Edwardian. Older heating systems, often with the original back boiler or a conventional system that's been updated once or twice over the decades. Out at Roundswell, which is EX31's biggest modern estate on the western edge of town, the typical boiler is a 10–15 year old combi, and the calls are pressure loss, diverter valves and ignition faults. Whiddon Valley is much the same: 1980s and 1990s housing with boilers of all ages.
Sticklepath, on the south side of the Taw, is a mix of older residential streets and one of the areas I'm in most often. Pilton, just north of the centre, is mainly older terraces and semis.
If you're in Bishops Tawton, Landkey or Swimbridge over in EX32, I cover those too. I'll confirm the appointment and arrival window when you book.
This is the question I get asked more than any other when a boiler dies. Here's my honest take.
Under 8 years old: nearly always worth repairing, unless the fault is catastrophic. A well-looked-after boiler should give you 12–15 years, so a repair at this age adds up.
8–12 years old — it depends on the brand, the fault and what the fix costs. A Worcester Bosch Greenstar at ten years with a duff diverter valve? Fix it. A budget brand the same age with a cracked heat exchanger? Probably not.
Over 15 years. Time for a proper conversation. The boiler's past its design life, parts may be getting scarce, and a new A-rated condensing boiler will burn noticeably less gas. If the repair's coming in over £400–500, replacing usually makes more sense over a 3–5 year view.
Brand matters as well. Worcester Bosch and Vaillant are well made and parts stay available longer. Some budget brands from the early 2000s are effectively unsupportable now. I'll tell you which camp yours is in.
You'll get an answer. Ring or message during the working day and you'll hear back the same day; evenings and weekends, it'll be the next working day. And if it isn't a job for me, I'll tell you that and point you at someone who can help, rather than going quiet on you.
When you book, I'll confirm it and give you a two-hour window rather than a whole day sat at home waiting. On the morning you get a text with a tracking link, so you can see where I've got to instead of wondering. Traffic and the job before yours are real, so it's a window rather than a promise to the minute, but if it slips you'll hear it from me first.
Call 01271 444410 or email info@tarkaboilersbarnstaple.co.uk. I work across Barnstaple and North Devon and cover all of EX31 and EX32.
See the full areas I cover page.
The £105 including-VAT minimum covers attendance and diagnosis, travel within 25 miles of South Molton, and up to 60 minutes at the property. The full minimum applies to shorter visits. Parts and materials are extra, and any further work is fixed-price quoted before it proceeds.
I work across Barnstaple and North Devon and cover EX31 and EX32. I'll confirm the appointment and arrival window when you book. The £105 repair minimum applies to the visit.
The £105 including-VAT minimum covers attendance and diagnosis, travel within 25 miles of South Molton, and up to 60 minutes at the property. The full minimum applies to shorter visits. Parts and materials are extra, and any further work is fixed-price quoted before it proceeds.
Depends on the brand and the fault. A Worcester Bosch or Vaillant at 15 years with a failed diverter valve often is — they're well built and the parts are still around. A budget brand with a cracked heat exchanger at the same age probably isn't. I'll give you a straight answer once I've seen it.
The make, the model (usually on the front panel), any fault code on the display, and what it's doing: no heat, no hot water, noisy, losing pressure. That's enough for me to give you a realistic idea before I arrive.
Yes. I work on older system and regular boilers as well as modern combis. The honest caveat is that parts for older units can be tricky, and if I can't get them, I'll tell you before doing anything.